Connect your channels
Link WhatsApp, Telegram, email, Instagram, your website or a phone number — a few minutes each, no code.
Good morning.
Chief of Staff · all businesses
An AI manager over your whole operation. It watches every chat, order and email, tells you only what genuinely needs you, and drafts, researches, books and chases the rest.
Good morning, Maya.
Chief of Staff · all businesses
Two things need you — the refund on #2214 and two orders that haven’t been paid. I’ve drafted both.
Every morning it is the same pile, and none of it can wait. Somewhere in there is the customer about to buy, the receipt that needs checking, and the one angry message that will cost you if it sits another hour.
A real operations manager would triage it before you woke up. They also cost a salary, take a month to hire, and go home at six.
This is that person, for the price of a coffee.
Most tools give you four inboxes and call it multichannel. Your Chief of Staff holds one memory: the same person, the same history, the same orders, no matter which door they came through.
It works the same way across every business you run — so you can ask one question and get one answer, not four.
Sofia Martins
one contact · three channels · one order
What it worked out by itself
Most AI waits for you to open it and ask. Tell your Chief of Staff to do something on a schedule and it just happens — while you're asleep, on a call, or having a weekend.
You, once
Every morning, chase unpaid orders and draft the reminders.Set. I’ll run it at 7am your time and bring you the drafts.daily · 07:00 · your timezone
Other people set
In plain language, in the chat. No schedule builder, no cron syntax, no settings page.
At the hour you meant, in your timezone, whether or not you open the app.
In a mode that has no send tools at all. It physically cannot message a customer or change a setting on this run.
With what it found and what it prepared. Anything that touches a customer waits for your yes.
A manager who messaged you about everything would be worse than no manager. This is the real schedule, and most of it is deliberately silent.
Everything that happened overnight, in a few lines, in your timezone. Whatever needs you is at the top.
It checks all day and interrupts only when something is genuinely urgent — an escalation, an angry customer, an unpaid order going cold. Three of those at once arrive as one message, not three pings.
your standing instructions also run here, hourly
What happened, what is still open, and what will need you tomorrow. A calm close, not a list of alarms.
Briefs stay off until you turn them on, and they arrive wherever you are — the dashboard, Telegram, or Slack.
Your reps are the ones your customers meet. When one of them needs to change what it says, you don't open a settings page and edit a prompt — you tell your Chief of Staff, in a sentence, and approve the change.
You
Tell the WhatsApp rep to be a bit warmer, and add that delivery is free over $50.Waiting for you
Set tone to warm and add one FAQ on the WhatsApp rep.
Your rep’s next reply, on WhatsApp
Of course — happy to help! 😊 That one’s $95, and delivery is on us over $50.“Stop offering refunds past 30 days, and always mention free delivery over $50.” It rewrites the rep's standing instructions and shows you the change before it takes effect.
Warmer, shorter, more formal. Per business, so your clinic and your boutique never sound like the same company.
Give it a question and the answer once, and every customer who asks gets it — on every channel.
Pause a rep's automatic replies entirely on one business, without disconnecting the channel or losing anything.
The whole list
All 85 of its built-in tools, in plain English — plus one more for every business system you connect. Open a group to read it. Anything marked "needs your yes" is staged for a one-tap approval and stands down after ten minutes if you don't answer.
| What it does | Detail |
|---|---|
| Every business at once | One pulse line per business you run — open conversations, escalations waiting, channels live. |
| The whole account | Totals across every business: conversations, contacts, escalations and credits. |
| One business in focus | Conversations today, contacts added this week, outbound sent, escalations open. |
| Find customers by behaviour | "Most valuable", "frustrated", "gone quiet", "new this week" — asked in plain words. |
| One customer, fully | Sentiment, communication style, budget, spend, the channels they use and the one they prefer. |
| Revenue for a period | Orders and revenue over any window you name. |
| Engagement health | Active conversations today, average engagement score, contact count. |
| Channel status | Which channels are connected and live for a business. |
| Open or closed, right now | Answers "are we open?" against the configured weekly schedule. |
| Who is slipping away | Past buyers who have gone quiet, and engaged contacts nobody has followed up. |
| See every live conversation | Browse the actual conversations — by channel, by how recent, or just the ones still open or escalated — and open any of them in full. |
| Remembers how you work | Tell it once — "never message customers on Sundays", "always cc my accountant" — and it holds on every surface, permanently. |
| Remembers every conversation with you | Ask about something you discussed on Telegram from the web dashboard — it is the same Chief of Staff on every surface, and it can find what you said. |
| Exact counts, any scale | How many conversations by channel, status, category, priority or sentiment — counted in the database, not estimated from a sample. |
| Search every conversation | Find a keyword or topic across recent customer messages on every channel. |
| Read a whole thread | Exactly what was said, in order, with the channel each message came from. |
| The inbox | Recent email threads across every connected mailbox. |
| Open an email thread | Every message in it — from, to, subject, body, timestamp. |
| Search your email | Bodies and subjects across all your inboxes at once. |
| Fetch new mail on demand | Pulls fresh mail before answering anything where being up to date matters. |
| What you missed | Recent in-app notifications, unread first. |
| The calendar | Who is booked, and when. |
| Your automations | Every workflow with its state, run count and last run. |
| Recent orders | What sold, to whom, and whether it is paid. |
| The address book | Saved phone contacts, so you can say "call Amara" and it knows who that is. |
| What actually happened on a call | Reads the real outcome and refuses to guess: if the call did not connect, it says so. |
| Open what a customer sent | Reads receipts for amount, bank and date; transcribes voice notes; extracts document text. |
| What it does | Detail |
|---|---|
| Message a customerneeds your yes | Drafts in your voice on the channel they last used — WhatsApp, Telegram, the web widget or SMS. |
| Reply to an emailneeds your yes | Threads correctly into the existing conversation and appends your signature. |
| Write a new emailneeds your yes | A properly styled message from your own address, with attachments if you asked for them. |
| It dials, and it will not lie to youneeds your yes | Places the call, then waits for the real outcome. It is forbidden from inventing a transcript or guessing whether anyone picked up. |
| Hand a conversation to a humanneeds your yes | Flags a thread for a person and freezes the AI on it. |
| Close something outneeds your yes | Marks a conversation handled once you say it is done. |
| Save a contact | Adds a number to the address book so you can call them by name later. |
| What it does | Detail |
|---|---|
| Create a form on command | Builds a private form draft from your questions in Today, Telegram or Slack. |
| Find a form | Finds existing forms and checks whether they are live or paused. |
| Edit a form | Changes the private draft so you can review it before publishing. |
| Publish or pause a form | Publishes a link, pauses responses or resumes a paused form on your instruction. |
| Hands you a finished file4 credits | Real .docx, .xlsx, .pptx and .pdf built from your live data — proper tables, headings and branding. Not a template; a deliverable you can print and send. |
| Post-ready graphics at the exact size25 credits | Your brand colour and logo, at 1080×1920 for a story or 1200×628 for a link ad. Name the platform, get the dimensions. |
| Generate an image25 credits | A product shot, background or illustration with no text baked in. Draft, Standard or HD. |
| Start an editable document4 credits | Creates a document, sheet or deck you can then open and edit yourself. |
| Design a post or ad25 credits | Lays out a social post, advert, flyer or story from a professional template in your brand colours — ready to publish. |
| Raise an invoice4 credits | Bills a customer from your real prices — line items, tax and due date — as a branded PDF you can send. |
| Find your documents | Everything in your workspace's document library. |
| Read a document | Pulls the contents so it can answer questions about, or build on, what is already there. |
| Edit a document4 credits | Changes an existing file in place, rather than producing a fresh copy each time. |
| Export to Office format | Out to .docx, .xlsx, .pptx or .pdf, ready to send. |
| What you have stored | Every file it has generated for you, and how much space is left. |
| Clear old files | Removes generated files to free space. Its own output only, never customer data. |
| What it does | Detail |
|---|---|
| Type it once, it runs every morning | "Every morning, chase unpaid orders and draft the reminders." It runs on schedule in read-and-draft mode and reports back for approval. |
| Your standing instructions | What is running automatically, and when. |
| Pause or resume a standing instruction | Stops one running without deleting it. |
| Delete a standing instruction | Removes it permanently. |
| Remind you | Pings you at a time you name. Personal, so it takes effect immediately. |
| Go away and do the big one | Hands a heavy job — a month of conversations, every workflow, a deck from forty threads — to a run of its own, and messages you the finished result here. You don't wait. 10 credits, because it runs in deep-thinking mode. |
| What it's working on | Which background tasks are still going, and what the finished ones found. |
| Call off a background task | Stops one that hasn't finished. Nothing comes back for it. |
| Clear something from your briefs | Stops a handled item resurfacing in tomorrow's brief. |
| Book an appointmentneeds your yes | Resolves "tomorrow at 3" itself and puts it on the calendar. |
| Move an appointmentneeds your yes | Finds the booking by customer name and moves it. |
| Cancel an appointmentneeds your yes | Cancels the soonest upcoming booking for that customer. |
| Update an orderneeds your yes | "Mark #1042 paid" — resolved by reference number. |
| Pause a workflowneeds your yes | Keeps running until you approve the pause. |
| Turn a workflow onneeds your yes | Stays off until you approve. |
| Delete a workflowneeds your yes | Permanent, so it waits for approval. |
| Rename a workflowneeds your yes | Waits for approval like every other change. |
| Browse workflow templates | The preset automations you can switch on. |
| Build a workflow from a templateneeds your yes | Sets one up from a preset, ready for your approval. |
| What it does | Detail |
|---|---|
| Retrain a rep in plain languageneeds your yes | "Stop offering refunds past 30 days." It rewrites the rep's standing instructions for your approval. |
| Change how a rep soundsneeds your yes | Friendlier, more formal, warmer — applied to the business you name. |
| Teach a rep an answerneeds your yes | Adds a question and its answer to what the rep knows. |
| Pause the AI on a businessneeds your yes | Stops or resumes automatic replies to customers. |
| What it does | Detail |
|---|---|
| Who is on the team | Each teammate's role, skills and which businesses they cover. |
| Hand work to the right person | When it cannot do something itself, it assigns it — picking the right teammate — instead of dropping it. |
| What is on whose plate | Open work items, yours or the team's. |
| Close a task | Marks work handled once it actually is. |
| What it does | Detail |
|---|---|
| Search the web3 credits | For facts that are not in your account — a price, a competitor, a definition. |
| Read a page in full3 credits | Opens a URL and reads it properly, rather than working from a snippet. |
| Research something properly5 credits | A multi-source pass that returns a long, sourced report with inline links — not a paragraph. |
A turn costs 1 credit, billed for the single most expensive thing it did — never the sum.
Most tools make you pick a workspace before they will talk to you. Your Chief of Staff holds every business you own at once, and you never touch a switcher.
What needs me this morning?
Only Nova needs you — a refund question on order #2214. The clinic and the studio are handled; I’ve drafted the two quotes for you to look at whenever.
one question · three businesses · no switching
“How did we do this week?” answers across everything you own. Name one business and it drills in; say nothing and it reasons over all of them.
Your clinic and your boutique never sound like the same company. Tone, catalog, policies and hours stay per business — only the manager is shared.
Credits are account-level, so you top up once. Nothing is duplicated per brand, and nothing has to be set up twice.
Agencies and multi-brand owners: this is the part worth reading twice. It scales with how many businesses you run, not with how many seats you buy.
Everyone running a busy business eventually decides they need someone to stay on top of it. That person is expensive, takes two months to become useful, and goes home in the evening.
An operations manager
Your Chief of Staff
Starts
A month of hiring, then a month of learning your business
Working in under 5 minutes, on your catalog and your past chats
Hours
Nine to six, five days, minus holiday and sick days
Every hour, including the 2am ones you sleep through
Reads
The inbox they were told to check
Every channel, every order, every business you run, at once
Scales
Another salary per business you add
The same manager, however many businesses you own
When they leave
Everything they knew leaves with them
Nothing leaves. The memory is the account.
Costs
A salary, whether it was a busy month or not
1 credit a turn, only when you use it
To be straight with you: it is not a person. It will not read a room, manage anyone, or tell you the thing you do not want to hear. What it does is the triage a good manager does before you wake up — and it does that part every single day, for less than you would spend on lunch.
Every action that touches a customer or changes a live setting is staged for a one-tap Yes or Cancel. Ten minutes with no answer and it stands down on its own. Whatever you approve is logged — what it did, when, and why.
Send refund policy to Sofia Martins
Order #2214 · flagged for your review
stands down in 9:41
Today, on the record
Nothing it does is invisible to you, including the things it decided not to do.
It reaches you by email out of the box. Connect Telegram and it is in your pocket with one-tap approvals; add Slack and it joins your team. Same manager, same memory, same rules about what needs your yes.
A home screen that briefs you the moment you open it, and a panel you can pull out on any page to ask it anything.
The default. Connect nothing at all and your briefs still arrive in your inbox — you just open the dashboard to act on them, because email cannot do a one-tap approval.
Connect it and the brief comes to you like a message from a person — and, unlike email, you can approve or cancel anything with one tap without opening anything.
It joins your workspace as a colleague. Anyone on the team can ask it, and it answers with your real numbers, does the work, and knows who is allowed to approve what.
David 09:12
@chief how did the boutique do last week, and can you put it in a sheet for the Monday call?
Chief of Staff app 09:12
Boutique did $4,180 across 31 orders, up 12% on the week before. Two refunds, both settled. Sheet coming up.
boutique-week-42.xlsx
shared to #ops
I also drafted the refund reply David asked about. He can’t send to customers, so it’s waiting in your DM.
What it does from inside Slack
Give each teammate a role — owner, manager or agent — and the limits are structural, not a setting. A junior literally does not get the tool that sends to a customer, so the worst they can do is prepare something good for you to approve.
Live in minutes
under 5 minutes to connect your first channel. No code, no course.
Link WhatsApp, Telegram, email, Instagram, your website or a phone number — a few minutes each, no code.
It reads your catalog, past conversations and policies so it answers and acts like you would, not like a generic bot.
It watches everything, briefs you on what matters, and does the work — waiting for your yes on anything that touches a customer.
Who it's for
If customers reach you across more places than you can keep up with, this is for you.
It watches orders, verifies payment receipts, chases the unpaid ones, answers “is it in stock?”, and keeps every buyer moving toward checkout on whichever channel they arrived from.
It books, reschedules and reminds, answers pricing and availability, and hands you a clean picture of who needs following up today.
One Chief of Staff across every brand you run, with one memory — plus a team lane in Slack so your people get it too, scoped to their role.
If customers reach you across WhatsApp, Instagram, email, your site and the phone and you can't be everywhere, it is the one place that sees all of it and tells you what needs you.
Simple, honest pricing
Every new account gets 100 free credits. After that it's metered in credits — a normal reply is one credit; heavier work like research, documents and images costs more. Because it stages actions for your approval, nothing spends behind your back.
Questions, answered
Start free with 100 credits. It's watching for what matters from your very first conversation.