Legal
Sub-processors
Last updated: August 4, 2026
Meridia Labs Ltd ("247Rep", "we", "us") engages the third-party service providers listed below ("sub-processors") to process customer data on our behalf so we can provide the Services. Each sub-processor is bound by contractual obligations of confidentiality and data protection, and has access to data only as necessary to perform its function.
This page is provided together with our Privacy Policy and Terms of Service. We review our sub-processors regularly and will update this list when a sub-processor is added or removed.
Current sub-processors
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Vercel Inc. | Application hosting and serverless compute | Service data in transit; application requests | United States |
| Neon Inc. | Managed PostgreSQL database (primary data store) | Account, customer and conversation data | Germany (Frankfurt, EU) |
| Vercel Blob | File / object storage | Files generated or uploaded (documents, images, attachments) | United States |
| Upstash Inc. | Redis — caching, rate limiting and queues | Ephemeral operational data | United States |
| Inngest Inc. | Background job orchestration | Job payloads (operational data) | United States |
| OpenAI, L.L.C. | AI / LLM processing (generating responses) | Prompt content sent for inference | United States |
| Anthropic PBC | AI / LLM processing (generating responses) | Prompt content sent for inference | United States |
| Resend | Transactional and notification email delivery | Recipient email address and message content | United States |
| Sentry (Functional Software, Inc.) | Error monitoring and diagnostics | Technical and diagnostic data | United States |
| Telnyx LLC | Voice and SMS (telephony) | Phone numbers, call/SMS metadata and content | United States |
| Vapi | Voice AI orchestration | Call audio and transcripts | United States |
| Meta Platforms, Inc. (WhatsApp Business Platform) | WhatsApp message delivery | Messages and contact information for a connected WhatsApp channel | United States / Global |
| Telegram FZ-LLC | Telegram message delivery | Messages and contact information for a connected Telegram channel | Global |
| Slack Technologies, LLC (Salesforce) | Slack app delivery (Chief of Staff) | Messages directed to the bot; workspace and user identifiers | United States |
| Google LLC (Firebase) | Content storage and related assets | Blog content and related assets | United States |
| Third-party payment processor(s) | Payment processing | Billing and payment information | Varies by processor |
Notification of changes
We keep this list current. Where required, we will provide reasonable notice of any intended addition or replacement of a sub-processor that processes customer data, giving you the opportunity to object.
Questions about our sub-processors? Contact privacy@247rep.app.