Catalog
Your products, prices, stock and photos. The AI quotes only what is really there, and says so when something is out.
Linen midi dress$95
Everything your AI team can do.
6 channels, 18 conversation skills, a full CRM, a workflow studio, roles for your team, and an AI Chief of Staff managing all of it — in every plan, from the first credit.
6 places your customers can reach you.
One shared brain behind all of them. A customer who asks on WhatsApp and follows up by email is the same person, with the same history, to the same AI.
- In every plan
WhatsApp
Official Meta Tech Provider, so we provision and run the number for you. It reads bank receipts, verifies the amount, and confirms the order.
- Meta-approved templates
- Broadcasts
- Scheduled sends
- Receipt reading
- Order confirmation
- In every plan
Telegram
One-to-one chats, plus groups and broadcast channels your AI can moderate and post into.
- Direct messages
- Groups
- Broadcast channels
- Scheduled sends
- In every plan
Email
Not a notification feed — a working mail client. Triage, drafts in your voice, snippets, snooze, and follow-ups when a thread goes quiet.
- AI triage
- Drafts in your voice
- Snippets
- Snooze & archive
- Quiet-thread follow-ups
- Attachments read
- In every plan
Web
One script tag. A chat widget, a full hosted chat page you can link or QR, an inline embed, and AI search that understands what people mean.
- Chat widget
- Hosted chat page
- Inline embed
- AI site search
- Appearance editor
- One script tag
- In every plan
Instagram
Direct messages, comments, and comment-to-DM automations.
- DM auto-replies
- Comment-to-DM automations
- Keyword rules & link buttons
- AI comment moderation
- Posts, carousels, reels & stories
- Scheduled publishing
- In every plan
VoIP
A real phone number. AI answers, transcribes, sends SMS and keeps every call logged.
- AI answers inbound calls
- Outbound & click-to-call
- Transcripts & AI summaries
- Call recordings
- SMS with STOP/START opt-outs
- US A2P registration tracked
What it can actually do in a conversation.
18 built-in skills. Each one is a real action against your real data — not a prompt hoping for the best. You can switch any of them off per channel.
10 languages, detected automatically
Nobody picks a language. It replies in whatever the customer wrote in, including when they switch mid-sentence.
Your voice, per business
Tone is set per business, so your clinic and your boutique never sound like the same company.
It knows when to get you
Escalation is a skill like any other. When a conversation is beyond it — angry, unusual, or simply asking for a person — it stops and hands over instead of improvising.
Answering
Grounded in what you uploaded, never invented.
- Answer from your FAQs
- Share business details
- Share opening hours
- Recall earlier in the conversation
Selling
Only ever quotes what is really in your catalog.
- Look up products
- Pull one product by name
- Track an order
- Book an appointment
Sending
Real files and photos, in the chat.
- Send a product image
- Send a document
Capturing
Every promising conversation becomes a record you can work.
- Capture a lead
- Create a lead
- Show a lead
- List leads
- Update a lead
- Close a lead
- Add a note
Knowing when to stop
The most important one on the list.
- Hand over to a human
lookup_catalog — fired 47× this week · 100% success · avg 340ms
Everything between a question and a paid order.
The stretch most tools leave to you — quoting, confirming, checking the receipt, booking the slot — is the stretch this handles end to end.
Orders & receipt verification
It reads the bank receipt, checks the amount against the order, confirms it, and files it. The part that used to be you, squinting at a screenshot.
#2214 · $95Confirmed
Appointments
Booked by the AI against your real availability, confirmed by you, reminded automatically.
Thu 2:00 PM · Consultation · 60 min
Campaigns & broadcasts
Written per recipient from what you know about them. Never “DEAR CUSTOMER”.
“Hi Sofia — the linen dress you asked about is back in size 10.”“Hi Liam — your blue sneakers, size 42, just landed.”
AI site search
“Warm jacket for winter” finds the right products, because it searches on meaning rather than matching words.
“warm jacket for winter” → 4 results
It never asks a customer the same question twice.
Every conversation on every channel builds one record per person — and that record is what the AI reads before it answers.
Amara Okafor
one record · every channel
Learned about her
- Budget: mid
- Prefers WhatsApp
- Peak: 8–10 PM
- Sentiment: warm
- Speaks English & Pidgin
History, merged
- WhatsAppAsked about the linen midi, size 10
- EmailSent the bank receipt for #2214
- WebCame back, searched “winter coats”
Built while it talks
Nobody fills in a CRM. Budget, sentiment, preferred channel and peak hours are inferred from the conversations themselves.
One person across every channel
WhatsApp in the morning and email in the afternoon resolve to the same record, so nobody is ever asked the same question twice.
Your knowledge, grounded
Upload PDFs, documents and URLs. Answers are drawn from them and quote them, rather than being improvised around them.
The Soul
A voice profile trained on your own past conversations, versioned so you can see what changed and roll back.
Someone watching the whole operation.
The reps work the front line. Above them sits a manager that reads everything, and a set of instruments for when you want to look yourself.
Triage, across every channel at once
One prioritised list of everything waiting, sorted by what it is — a lead, a question, a complaint, an order — and whether it still needs a reply. Not one inbox per channel.
ComplaintRefund asked on #2214LeadBulk order, 200 unitsQuestionDo you deliver to Kano?Lead pipeline
Any conversation that looks like a deal becomes a card on a board you can move, with the value and the channel it came from attached.
NewQualifiedProposalWonLostSofia Martins
Bulk order, 200 units · $12,400
Segments & behavioural triggers
Group people by what they did — abandoned a cart, went quiet after showing intent, turned negative — and act on the group automatically.
Analytics & forecasts
Revenue forecasts, FAQs it noticed customers keep asking, competitor mentions, and a quality score per conversation.
Health 84 · goodRoleplay gym
Talk to your own AI as though you were a customer. Where its answer differs from yours, that difference becomes training.
Your people get it too, with limits that actually hold.
Invite teammates by email, give each one a role, and scope them to particular businesses and particular skills. Every teammate gets their own Chief of Staff, scoped the same way.
| Can they… | Owner | Manager | Agent |
|---|---|---|---|
| Read conversations and customers | Yes | Yes | Yes |
| Draft a reply for approval | Yes | Yes | Yes |
| Use the Chief of Staff | Yes | Yes | Yes |
| Send to a customer directly | Yes | Yes | No |
| Approve someone else's send | Yes | Yes | No |
| Change what the reps say | Yes | Yes | No |
| Billing and team management | Yes | No | No |
These three are the defaults, and you can define your own roles on top of them. The limits are structural rather than cosmetic: a role that may not message customers is never handed that ability in the first place, so the worst anyone can do is prepare something good for you to approve.
And a way to wire it into everything else.
None of this is required. The product works fully without touching code — these are here for when you want them.
Forms you can build and share
Create forms with questions, pages and settings; publish a link, pause responses, then edit and republish. Ask your Chief of Staff to do it from Today, Telegram or Slack.
Visual workflows
Drag triggers and actions together across every channel: reply, tag, escalate, wait, call a webhook. Every run is logged with what fired and what it did.
order.paidappend rownotifyDeveloper API & webhooks
A REST API covering what the dashboard covers — messages, contacts, conversations, orders — keyed per workspace, plus webhooks so your own systems can react to events here.
curl https://247rep.app/v1/messages/send \ -H "Authorization: Bearer rep_live_..." \ -d '{"to":"+2348012345678", "type":"text", "text":{"body":"Your order is on its way."}}'Shopify
Connect your store and the AI answers “where is my order?” from real Shopify order status. Uses a custom Admin API token, so there is no full OAuth dance to get through.
Shopify is the only third-party app connector live today. More are being built, and each one appears here the day you can actually switch it on.
Your AI reads your own systems, live.
Catalog, orders and knowledge are built in. But your business runs on systems only you have — a booking database, an ERP, a shipping API, a student portal. Connect any of them and your AI answers from your real, live data, mid-conversation, in seconds. No export, no sync, no copy-paste.
live conversation
Hi — where's my order #4402?
⚙ calling your shipping API…
✓ live status returned · 210ms
It shipped this morning — your tracking shows out for delivery, arriving today by 6 PM. Want the tracking link?
Any HTTPS API, your auth
Point it at a REST endpoint and pick how it signs in — bearer token, API key, basic auth, OAuth2, or a custom header. Six methods, all encrypted at rest.
You decide exactly when it fires
Plain-English instructions tell the AI when to use each endpoint. It collects what it needs from the chat — an order number, a student ID, an account email — and passes it straight through.
Nothing exposed to the world
247Rep calls your system server-to-server with your key. You never have to open your database or your admin API to the public internet.
Locked down, and logged
Every request is SSRF-guarded and rate-limited, and every single call is written to a log you can inspect. Nothing happens in the dark.
Frequently asked
Every feature. Every plan. From $1.
No tiers, no add-ons, no upgrade prompts. The first credit unlocks the same product as the ten-thousandth.