Help centre
How can we help?
Setup guides, how credits work, training your AI, and running it day to day — including your Chief of Staff on Telegram and Slack. Search, or browse below.
Connecting a channel
- Connect WhatsAppMeta's embedded signup, start to finish. About about 10 minutes.
- Connect TelegramCreate a bot with BotFather and paste one token.
- Connect your emailGmail, Outlook, or any IMAP inbox — and what the AI may do with it.
- Add the website widgetOne snippet, and it reads your site before the first visitor arrives.
- Get a phone numberPick a country and number type; your AI answers calls and SMS.
Credits & billing
- What a credit buysEvery action that costs something, and exactly what it costs.
- What's always freeReceiving, replying yourself, the dashboard, and the API itself.
- How voice and SMS are billed20 credits a minute, 10 per SMS segment, and what a number costs.
- RefundsThe 14-day window, and what happens once credits have been used.
Training your AI
- The Soul — training its voiceImport past chats so it learns your greeting, phrases, and formality.
- Knowledge baseGround it in your PDFs, docs, and policies so it stops guessing.
- Catalog and pricesUpload what you sell so it only ever quotes what's real.
- Roleplay gymMessage it as a customer and correct anything you'd say differently.
Running it day to day
- Receipt verification and ordersHow it reads a bank receipt, checks the amount, and files the order.
- Escalation and human takeoverHow it decides to hand off, and how you grab the wheel with one toggle.
- Linking your Chief of Staff to TelegramOne five-minute code pairs your phone to your workspace.
- Chief of Staff on SlackDM it, or @mention it in a channel — the same brain, in Slack.
- Give your team a Chief of StaffAdd teammates in Slack with roles, permissions, tasks and standups.
- Digests and staged actionsWhy it batches escalations, and what happens if you don't reply.
- Campaigns and broadcastsPersonalised per recipient, and what each one costs.
Still stuck?
Send an email, message us on WhatsApp, or book thirty minutes and we'll set it up with you.